Please look at ALL pictures closely before purchasing. We will document any damage the best we can but the photos will always be the best way to exam the item.Items may need a more in depth cleaning. We will do our best to clean every item, although sometimes we can't do a full thorough clean. Message us for additional photos or questions. We of course will get them out as fast as we can. We will help resolve whatever issue you are having. We try very hard to provide good communication and always strive for everyone to have a positive experience!